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Shipping & Returns

Shipping Policy

Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email once your order has shipped, including tracking information.

Shipping Rates & Delivery Estimates

  • Standard shipping: X–X business days

  • Express shipping: X–X business days

  • Free shipping on orders over $___

Delays
Please note, delivery times are estimates and may be affected by courier delays or unforeseen circumstances.

Returns & Exchanges

Eligibility

  • Returns accepted within 30 days of delivery.

  • Items must be unused, in original packaging, and in the same condition you received them.

  • Certain items (e.g., personalized, perishable, final sale) are non-returnable.

How to Start a Return

  1. Email us at [your email/contact form link] with your order number.

  2. We’ll send you return instructions.

  3. Once received and inspected, we’ll process your refund to your original payment method.

Exchanges

  • If you’d like a different size, color, or item, please initiate a return and place a new order.

Refunds

  • Refunds will be issued within 5–10 business days after your return is approved.

  • Shipping costs are non-refundable unless the item arrived damaged or defective.